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Contact Information

Our Office

Nairobi, Kenya

Working Hours

Monday - Friday: 8AM - 6PM

Saturday: 9AM - 1PM

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Frequently Asked Questions

What areas do you serve?

We primarily serve clients in Nairobi and throughout Kenya, but we also work with organizations across East Africa. Many of our services, particularly cloud solutions and remote support, can be delivered anywhere in the world.

Do you offer support contracts?

Yes, we provide flexible support contracts tailored to your business needs. Our contracts include various service level agreements (SLAs) with options for 24/7 support, regular maintenance, and emergency response.

How quickly can you respond to IT emergencies?

For clients with support contracts, our response times vary based on the SLA. Critical issues typically receive a response within 1-2 hours. For non-contract clients, we prioritize based on severity and availability.

Do you work with small businesses?

Absolutely! We serve businesses of all sizes, from startups to large enterprises. We offer scalable solutions that can grow with your business and fit within your budget constraints.

What industries do you specialize in?

While we serve clients across various sectors, we have particular expertise in financial services, healthcare, education, manufacturing, and government. Our solutions are adaptable to the specific requirements of your industry.

Can you help with regulatory compliance?

Yes, we help organizations meet various regulatory requirements including Kenya's Data Protection Act, GDPR, PCI DSS, and industry-specific regulations. Our team stays updated on the latest compliance standards.

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